Privacy policy
How we collect, use, and protect your information. Last updated June 2026.
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Our commitment to your privacy
Atovea ("Atovea", "we", "us", or "our") is dedicated to safeguarding the confidentiality and integrity of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you access our website, mobile applications, and personalized health services (collectively, the "Services").
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Collection of personal information
We collect information you provide directly — such as account details, lifestyle assessments, and biological samples — along with information generated through your use of the Services and limited technical data (device, log, and usage information) needed to operate and improve them.
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How we use your information
We use your information to deliver and personalize your health reports, analyze samples, provide support, secure the Services, comply with legal obligations, and — only where permitted — advance the science behind metabolomics through de-identified research.
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Disclosure & limited sharing
We do not sell your personal information. We share it only with the service providers and laboratories that help us deliver the Services, when you direct us to (for example, sharing a report with your clinician), or when required by law.
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Your consent & control
You control how your information is used. You may grant or withdraw consent for optional uses such as research at any time, without affecting the core Services you have purchased.
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Data security
We apply administrative, technical, and physical safeguards — including encryption in transit and at rest and strict access controls — designed to protect your information against unauthorized access, alteration, or disclosure.
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Retention & de-identification
We retain personal information only as long as necessary to provide the Services and meet legal requirements. Where information is used for research, it is first de-identified so it can no longer reasonably be linked to you.
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International data transfers
Your information may be processed in countries other than your own. Where it is transferred internationally, we use appropriate safeguards to ensure it receives a comparable level of protection.
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Your privacy rights
Depending on where you live, you may have the right to access, correct, delete, or port your information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.
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Updates to this policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the Services or by other appropriate means, and the effective date will always be shown.
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Contact us (privacy)
Questions about this policy or your information can be directed to our privacy team via the contact options on this site. We aim to respond to every inquiry promptly.
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Website terms & conditions
Your use of the Services is also governed by our Terms & Conditions. By accessing the Services you agree to use them lawfully and not to interfere with their operation or security.
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Copyright
All content on this site — text, graphics, logos, and software — is owned by or licensed to Atovea and protected by applicable intellectual-property laws.
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Disclaimer
The Services and reports are provided for informational and wellness purposes and are not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified clinician about your health.
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Links to other websites
Our Services may link to third-party websites we do not control. We are not responsible for the content or privacy practices of those sites; please review their policies separately.
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Children's privacy
The Services are not directed to children, and we do not knowingly collect personal information from children without appropriate consent.
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Trademarks
Atovea and related marks are trademarks of Atovea. Other names and logos may be the trademarks of their respective owners.
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Updates & changes to terms
We may revise these terms periodically. Continued use of the Services after changes take effect constitutes acceptance of the updated terms.